Gtech machines are built to the highest standards using the best quality components however nothing lasts forever.
Whatever the problem with your Gtech, if it’s losing power or is no longer providing sufficient suction we can repair it. Perhaps it cuts out intermittently or won’t switch on at all. With over 40 years’ experience and our extensive range of spare parts our highly trained staff will have your faulty Gtech back to 100% performance in no time. So whatever the issue is with your vacuum cleaner, just give us a call.
Our experienced technicians can repair all faults with your Gtech vacuum cleaner, common problems we encounter on a regular basis are:
• Burning smell from vacuum
• Worn brushes
• Vacuum cleaner overheats and cuts out
• Split or cracked pipe
• Power cord cut or split
• Vacuum not turning on
• Burning rubber smell
• No suction
• Broken dust bin
• Very noisy during operation
• Blockages or clogged filters
• Low Battery level
• Battery life is too short
• Weak suction power
• Brush bar not rotating
The first step is to give us a call and speak to one of our engineers who can discuss the problem with your machine and give you an idea of the repair required. The engineer will give you a unique repair number to use in all future correspondence.
The next step is to obtain a suitable cardboard box and package up your Gtech machine remembering to include your name, address, contact details and most importantly your unique repair number.
Send your Gtech to us using a courier of your choice. A postal address label can be downloaded from our website or use the address at the bottom of this page. We recommend using a tracked courier service.
Upon delivery of you machine our engineers will perform a full diagnostic test to determine the cause of the problem. We will then contact you with a detailed quote for the repair including parts and labour.
If the quote is acceptable with the customer, we will then perform the necessary repairs to the machine using genuine Gtech parts where required. If the quote is unacceptable we will return the machine. (In this instance the customer pays the return postage)
Upon completion of the required repairs a member of our team will contact the customer to take secure payment using a debit or credit card. A copy of the payment details will be enclosed when we return the machine.
When payment has been made we will arrange free delivery of the machine to the customer and include a full receipt for the work carried out with a six month guarantee.
74-76 Church Road
Monday 10.00am To 5.00pm
Tuesday 10.00am To 5.00pm
Wednesday 10.00am To 5.00pm
Thursday 10.00am To 5.00pm
Friday 10.00am To 5.00pm
Saturday 10.00am To 5.00pm
Gtechrepairs postal Gtech repair service covers the whole of the UK mainland including: Bath, Birmingham, Bradford, Brighton & Hove, Bristol, Cambridge, Canterbury, Carlisle, Chelmsford, Chester, Chichester, Coventry, Derby, Durham, Ely, Exeter, Gloucester, Hereford, Kingston upon Hull, Lancaster, Leeds, Leicester, Lichfield, Lincoln, Liverpool, London, Manchester, Newcastle upon Tyne, Norwich, Nottingham, Oxford, Peterborough, Plymouth, Portsmouth, Preston, Ripon, Salford, Salisbury, Sheffield, Southampton, St Albans, Stoke-on-Trent, Sunderland, Truro, Wakefield, Wells, Westminster, Winchester, Wolverhampton, Worcester, York Aberdeen, Dundee, Edinburgh, Glasgow, Inverness, Perth, Stirling, Bangor, Cardiff, Newport, St Davids, Swansea
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